FURTHER FINANCIAL ASSISTANCE TO REDUCE CREDIT CARD TERM LOAN REPAYMENT AMOUNT DUE TO THE COVID-19 PANDEMIC

DIGITAL APPLICATION FOR ELIGIBLE INDIVIDUAL WHO HAS CONVERTED THEIR CARD OUTSTANDING INTO TERM LOAN.

If you require further financial assistance to service your credit card term loan repayment, you can digitally apply for a reduction in the converted repayment amount.

Eligibility for URL access to digital application form daily order

  1. Available to eligible individual credit card customers who had earlier converted their card outstanding into term loan.
  2. Performing Loan/financing less than 90 days overdue at point of application
  3. Credit card customers whose income are reduced in 2020 due to COVID-19.
  4. Updated Debt Service Ratio (DSR) of ≤ 100% (Commitment/Income) (Self declared by customers without supporting documents.

Validity Period To Submit Application
From 7th August 2020 until 30th September 2020.

Effective Date
From October 2020 statement


Digital COVID-19 Reduced Repayment Assistance for PBB/PIBB Individual Credit Card Customers
Option Reduction in Income Reduced Repayment Amount (For a period of six (6) months upon approval)
1 50% or more reduction 25% of existing term loan instalment
(Outstanding balance from transactions after term loan conversion will still be subjected to a minimum 5% repayment)
2 25% to less than 50% reduction 50% of existing term loan instalment
(Outstanding balance from transactions after term loan conversion will still be subjected to a minimum 5% repayment)
3 Less than 25% reduction 75% of existing term loan instalment
(Outstanding balance from transactions after term loan conversion will still be subjected to a minimum 5% repayment)

Applicable to Option 1, Option 2 and Option 3:
All outstanding balances regardless whether term loan or otherwise will still be subjected to prevailing interest rate/ management fee.

To apply, CLICK here
For FAQ, CLICK here

For further enquiries, customer can contact PB Card Services at 03-2176 8000 or email pbcardcrcontrol@publicbank.com.my.