A.

FURTHER FINANCIAL ASSISTANCE TO REDUCE CREDIT CARD TERM LOAN/FINANCING REPAYMENT AMOUNT DUE TO THE COVID-19 PANDEMIC

DIGITAL APPLICATION FOR ELIGIBLE INDIVIDUAL WHO HAS CONVERTED THEIR CARD OUTSTANDING INTO TERM LOAN/FINANCING.

If you require further financial assistance to service your credit card term loan/financing repayment, you can digitally apply for a reduction in the converted repayment amount.

Eligibility for URL access to digital application form daily order

1. Available to eligible individual credit card customers who had earlier converted their card outstanding into term loan/financing (including any individual(s) categorized as M40 income level and registered in the Bantuan Prihatin Nasional (BPN) database).
2. Performing loan/financing less than 90 days overdue at point of application
3. Credit card customers whose income are reduced in 2020/2021 due to COVID-19.

Validity Period To Submit Application
From 7th August 2020 until 30th June 2021. Customers are encouraged to apply soonest possible.

Digital COVID-19 Reduced Repayment Assistance for PBB/PIBB Individual Credit Card Customers

Option	Reduction in Income	Reduced Repayment Amount (For a period of six (6) months upon approval)
1	50% or more reduction	25% of existing term loan/financing instalment (Outstanding balance from transactions after term loan/financing conversion will still be subjected to a minimum 5% repayment)
2	25% to less than 50% reduction	50% of existing term loan/financing instalment (Outstanding balance from transactions after term loan/financing conversion will still be subjected to a minimum 5% repayment)
3	Less than 25% reduction	75% of existing term loan/financing instalment (Outstanding balance from transactions after term loan/financing conversion will still be subjected to a minimum 5% repayment)

Applicable to Option 1, Option 2 and Option 3:
All outstanding balances regardless whether term loan/financing or otherwise will still be subjected to prevailing interest rate/ management fee.

To apply, CLICK here
For FAQ, CLICK here

PBB/PIBB individual credit card customers who lost their jobs in year 2020/2021 due to COVID-19 pandemic and remain unemployed may apply for 3 months’ deferment in repayment for their credit card balances converted to TERM LOAN/FINANCING.

Customers are required to provide letter of termination/letter of retrenchment/Voluntary Separation Scheme (VSS)/Mutual Separation Scheme (MSS) or latest EPF statement as compulsory documentary evidence.

Please print and complete the application form and email to pbcardcrcontrol@publicbank.com.my together with documentary evidence (compulsory) for approval.

B.

TARGETED REPAYMENT ASSISTANCE FOR PBB/PIBB INDIVIDUAL CREDIT CARD / CREDIT CARD-I CUSTOMERS IN B40 CATEGORY

1. 3 Months Deferment in Repayment of Term Loan/Financing; OR
2. 6 Months Reduction in Repayment Amount (50%) of Term Loan/Financing

1. Individual(s) categorised as B40 and registered in the Bantuan Sara Hidup (BSH) database; AND
2. Term loans/financing that have been converted from credit card balances approved before 01 October 2020 and remain performing (not in arrears exceeding 90 days as at date of confirmation)

1. B40 household (monthly income ≤ RM4,000); OR
2. B40 Single (monthly income ≤ RM2,000)