Further Financial Assistance To Reschedule Repayment/ Payment Arrangement Post Moratorium Ending On 30 September 2020

Digital Application For Targeted Eligible Individual And SME Retail Customers (Exclude Hire Purchase/AITAB HP-i)

If you require further financial assistance upon expiry of 6 months loans/financing repayment/payment moratorium on 30 September 2020, you can digitally apply for COVID-19 rescheduled repayment/payment arrangement. [Upon receiving daily SMS invitation from PBB/ PIBB with effect from 7/8/2020 to 20/8/2020; please look out for SMS daily.]

Eligibility for URL access to digital application for Reschedule Repayment/Payment Arrangement

  1. Available to targeted eligible individuals and small and medium-enterprise (SME) customers of < RM10 Million per HL/ TL/ FL/ HF-i /TF-i facility currently under 6 months loan/financing repayment/payment moratorium; and
  2. Performing Loan/financing less than 90 days overdue; and
  3. Updated Debt Service Ratio (DSR) of ≤ 100% (Commitment/Income), self-declared by customers without income documents requirement.

Validity Period

Available until 30th September 2020.

  1. Digital COVID-19 Rescheduled Repayment/Payment Package for Targeted PBB/PIBB Individual and SME Customers with Reduced Income/Cash Flow Post Moratorium after 30 September 2020
    Option Reduction in Income/
    Cash Flow in 2020
    Oct’20 to Mar’21
    (6 months)
    Apr’21 to Dec’21
    (9 months)
    Jan’2022
    onwards
    1 50% or more reduction 25% of existing monthly loan/financing instalment
    1. 50% of existing monthly loan/financing instalment
      OR
    2. monthly loan interest/financing profit/rental
    (whichever is higher)
    Resumption of existing monthly loan/financing instalments
    2 25% to less than 50% reduction 50% of existing monthly loan/financing instalment
    1. 50% of existing monthly loan/financing instalment
      OR
    2. monthly loan interest/financing profit/rental
    (whichever is higher)
    3 Less than 25% reduction 75% of existing monthly loan/financing instalment
    1. 75% of existing monthly loan/financing instalment
      OR
    2. monthly loan interest/financing profit/rental
    (whichever is higher)

    Applicable to Option 1, Option 2 and Option 3:
    Loan/financing tenure will be extended accordingly with compounding interest or accrued profit /rental at prevailing rate.

  2. Application Form for Unemployed Individual (3 months extented moratorium)
    You may apply for 3 months extended repayment/payment moratorium from Oct to Dec’20 using PBB/PIBB standard application form for single customer/joint customers accounts.

    Please print and complete the unemployed application form and submit to your PBB/PIBB Account Holding Branch together with the supporting documentary evidence such as Termination or Retrenchment Letter/Voluntary Separation Scheme OR Mutual Separation Scheme for approval.

    [Single Borrower] Unemployed Application Form.pdf
    [Joint Borrowers] Unemployed Application.pdf

    Notes:
    Digital application for COVID-19 reschedule package is NOT applicable for :
    1. Trade Bills, Overdraft, Cash Line Facility-i, Islamic Fixed Rate Financing, AKPK account under Debt Management Programme (DMP), Non-SME, Credit Guarantee Corporation Malaysia Berhad (CGC)/Syarikat Jaminan Pembiayaan Perniagaan (SJPP) guaranteed loans/financing.
    2. Borrowers/Customers who do not receive PBB/PIBB SMS invitation.

    If you require financial assistance, please submit your non digital request/proposal using standard application form at your ACCOUNT HOLDING BRANCH/CREDIT CONTROL CENTRE.

    Watch this Video to understand steps taken to complete digital application form.

    CLICK HERE, to promptly apply UPON RECEIVING PBB/PIBB SMS INVITATION from 7/8/2020 to 20/8/2020 on daily queuing basis.

  3. Requirements for Digital Application for COVID-19 Rescheduled Repayment/Payment Arrangement
    1. Borrower/Customer/Joint Borrower/Customer must maintain valid Hand Phone Number(s) with the Bank for identity authentication prior to the digital application for standard COVID-19 Rescheduled repayment/payment arrangement.
    2. Borrower/Customer/Joint Borrower/Joint Customer must provide valid authenticated email address(es) at the point of digital application for digital acceptance of Supplementary Letter of Offer via PBB/PIBB website within 7 days.
    3. Authorized/empowered keyman(s)/director(s)/partner(s) of SME customers with valid Hand Phone Number(s) per Bank’s record must provide valid authenticated email address(es) for digital acceptance of Supplementary Letter of Offer via PBB/PIBB website within 7 days.

  4. 22 FAQs on PBB/PIBB Digital COVID-19 Rescheduled Repayment/Payment Arrangement

  5. Help Desks
    For Further enquiries, customer can contact the following Help Desks (excluding Public Holiday):
    Monday to Thursday : 8.45am to 5.45pm
    Friday : 8.45am to 4.45pm
    Regional Credit Control Centres(CCCs)/ All PBB/ PIBB 265 Branches Helpdesk Hunting Lines
    Wilayah CCC 03 - 2176 7470
    Selangor CCC 03 - 2176 7470
    Credit Control and Supervision / Non-CCC 03 - 2176 7470
    Klang CCC 03 - 3342 2467
    Melaka CCC 06 - 288 1518
    Seremban CCC 06 - 766 5555
    Johor CCC 07 - 222 2949
    Penang CCC 04 - 262 3376
    Ipoh CCC 05 - 253 0000
    Kota Kinabalu CCC 088 - 487 169
    Kuching CCC 082 - 366 976
    Sungai Petani CCC 04 - 455 8000
    Sibu Regional Centre 084 - 333 888
    All 265 Branches General Hunting Lines